Quality Policy

To achieve the quality objectives through:

• A management led approach to quality
• A company wide commitment to quality in all activities
• Endeavour to ensure the safety of crew, vessel, equipment and cargo at all times
• Attracting, developing, motivating and retaining loyal and dedicated employees ashore and onboard ship who contribute to the company's objectives
• Performing our services and duties in compliance, all mandatory regulations and with the stated requirements and expectations
• Maintaining a reputation as a quality conscious, effective, reliable, cost conscious and service minded company
• Applying quality assurance in evaluation, monitoring and management of subcontractors, the relationship to subcontractors is laid down in clear, unambiguous agreements giving responsibilities, authority and requirements
• Continually evaluating results versus stated requirements and expectations with the aim to improve the quality of our services, our management system and working procedures
• Compiling and implementing annual quality improvement plans
• Keeping GEM’s senior management informed of all major complaints from whatever sources as well as situations involving significant non-conformances
• The attention of GEM's CEO and Board of Directors being drawn to all cases where claims are raised against the company and other issues of fundamental and or political significance